Last Updated: September 17, 2025
Thank you for shopping at Happy Mind Planner. Our goal is to provide you with high-quality digital tools to help you live a more organized and joyful life. Please read our policy carefully to understand your rights and responsibilities when purchasing our digital products.
Our Policy on Digital Products
Due to the immediate, digital, and irrevocable nature of our products, all sales are final and we do not offer refunds, returns, or exchanges.
Once you complete your purchase, you receive instant access to download the files, and because of this, we cannot offer a refund. Unlike physical goods, digital items cannot be “returned,” and we have no way to verify that you no longer have access to the files.
Why We Have This Policy
- Instant Access: Our products are delivered to you instantly via a download page and a permanent access link sent to your email. The value of the product is received the moment you purchase it.
- Irrevocable Nature: Once downloaded, the product is yours to keep, and we cannot retrieve it or revoke access.
We ask that you please read the product descriptions and view the product images carefully before making a purchase to ensure that the planner or organizer is the right fit for your needs.
Our Commitment to Your Satisfaction
While we have a strict no-refund policy, your satisfaction is very important to us. We are committed to helping you with any issues you may encounter.
What if you encounter an issue with your download?
If you experience a technical problem with your downloaded file (e.g., the file is corrupt, incomplete, or you cannot open it), please contact us immediately at support@happymindplanner.com. We will work with you to resolve the issue promptly and ensure you receive a working version of the product you purchased.
What if you purchased the wrong item by mistake?
We understand that accidents can happen. While we cannot offer a refund, please contact our support team at support@happymindplanner.com within 24 hours of your purchase. We will review your situation on a case-by-case basis and do our best to find a satisfactory solution.
What if you’re not happy with the product?
We strive to provide detailed descriptions and clear images for every product so you can make an informed decision. If you have any questions about a product’s features or compatibility before you buy, please don’t hesitate to contact us. We’re happy to provide more information to help you choose the perfect planner for your needs.
Exceptions
There are no exceptions to this refund policy, except as may be required by applicable consumer protection laws in certain jurisdictions.
By completing a purchase on our Site, you acknowledge that you have read, understood, and agree to our Refunds & Returns Policy.
Questions?
If you have any questions about this policy, please feel free to contact us before making your purchase.
Contact us at: support@happymindplanner.com